Delivery & shipping

Bonessi will deliver your purchased ballerinas to the delivery address provided during the checkout. It is your responsibility to ensure that the delivery address provided is correct and accurate and that there will be someone present to sign for and take delivery of the goods when they arrive.

Shipping Options

Delivery time

Cost

UK - Standard

Monday to Saturday

Delivery between 9am-6pm

Receive your purchase within 3-4 working days.

Free

UK - Express

Monday to Saturday

Delivery between 9am-6pm

Receive your purchase the next working day (if ordered before 12 noon)

£4.99

UK – Same day

Monday to Sunday

Delivery between 9am - 11pm

For deliveries within London only

Receive your purchase on the same day (if ordered before 3pm)

£19.99

Europe (Zones R, S, T and U)

Monday to Saturday

Delivery between 9am-6pm

Receive your purchase within 3-4 working days

See zone details

 

                      

Other Europe/Other countries (Zone V)

Monday to Saturday

Delivery between 9am-6pm

Receive your purchase within 4-5 working days

See zone details

 

US/Canada (Zone W)

Monday to Saturday

Delivery between 9am-6pm

Receive your purchase within 3-5 working days

See zone details

 

 

Worldwide delivery/other countries

We deliver Bonessi Ballerinas to nearly all countries worldwide. If your country is not included in the Zones above it will be classified as Zone Z, see Zone Details.  

Please Contact Us if you are unsure whether we can deliver to you. 

Order status

We will email you a confirmation once your order has been placed and will notify you once it has been dispatched. 

Taxes and duties

Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed.

Delivery timescales in rural areas and severe weather conditions

Bonessi works with reputable international delivery service providers, however we cannot always guarantee delivery within normal timescales if delivering to rural areas or if there are severe weather conditions that impact on the the delivery of your order. If you are concerned about delivery times please Contact Us.

Late delivery of your order

If you believe your order has been lost or not delivered within the required timescales, please Contact Us. We can investigate your order and provide you with an update within 24 hours. We will always endeavour to resolve any delivery issues as quickly as possible.

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